Contact Details and Policies

  • 657 Gudun Road, Xihu District, Hangzhou 310012 China
  • Tel: +86 571 8689 8888
  • Fax: +86 571 8689 2009
  • Enquiry
  • Check-in: 14:00
  • Check-out: 12:00
  • Kids under 8 years old eat free of charge from children's menu (terms and conditions apply)
  • You may be asked to present the credit card used to confirm your reservation at check-in.

Credit cards accepted

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The Neighbourhood

Shama Serviced Apartments Zijingang Hangzhou located in the heart of West Hangzhou and next to Metro Station Line 2 and Line 5, offering easy access to attractions.

Spend the day at enchanting West Lake for a relaxing retreat. Visit Leifeng Pagoda at Leifeng Peak. Explore the extensive waterways and swamps at Xixi Wetland National Park and learn about its cultural heritage. One of the ten most famous Buddhist temples of China, Lingyin Temple offers a unique, peaceful haven to explore. Visit the natural wonder of the Qiantang River that has the world’s largest tidal bore.

Our Rooms

Fully furnished and spacious, Shama Serviced Apartments Zijingang Hangzhou feature a work space, kitchenette, living area and city views.

  • Studio / 42 sqm. or 452 sq. ft. / Ideal for 2 people
  • Studio Deluxe / 40 sqm. or 430 sq. ft. / Ideal for 2 people
  • One Bedroom Suite / 72 sqm. or 775 sq. ft. / Ideal for 2 people
  • One Bedroom Deluxe Suite / 84 sqm. or 904 sq. ft. / Ideal for 2 people
  • One Bedroom Loft / 33-42 sqm. or 355-452 sq. ft. / Ideal for 2 people
  • Two Bedroom Suite / 82 sqm. or 882 sq. ft. / Ideal for 3 people


  • Shama Wired: business centre with computers and printer
  • Shama Den: multi-function room
  • Shama Gym

Thoughtful Services

  • Multi-lingual concierge
  • 24-hour front desk
  • Cleaning service
  • Laundry and dry cleaning (extra charges apply)
  • Currency exchange
  • Wheelchair accessible
  • Babysitting service (extra charges apply)
  • Baby cots (advance booking required)
  • Airport transfers (extra charges apply)
  • Secure parking
  • Complimentary Wi-Fi


Shama Kitchen

Modern casual setting offering breakfast buffet with a selection of local and international cuisine
(Open 06:30 to 10:00 daily)